FAQ

SAS - How can I check-in online?

You can check in online from 30 hours to 2 hours before departure.

1. Go to the website of SAS

2. Fill in the following information:

* Booking reference: Your PNR number

* Surname: fill in the surname of the main booker

3. Click on "Search"

4. Select the passengers to be checked in

5. Fill in the passenger information

6. Once you have approved the information, you will receive your boarding pass

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My Sunweb

If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets.

Email

Do you have a question? Send us an e-mail via our contact form.

Call or WhatsApp us!

You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.

Monday - Friday: 8:30am - 5pm
Saturday: 9am - 4pm
Sunday: closed

During your holiday, 24 hour assistance will be available.

The waiting time might be a little longer than you would normally expect from us.

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If you have a question, we kindly ask you to only contact us if you are the main booker.

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