Excellent
7,7 10

VAYA Terrazena Serfaus

In Serfaus, one of Austria's most popular spots, the Excellent VAYA Terrazena Serfaus is just a short walk from the nearest ski lift. This luxurious complex is the ultimate place for a carefree skiing holiday. The modern apartments are furnished in an authentic Tyrolean style and the use of beautiful natural materials such as wood and leather create a warm and inviting atmosphere. There are several apartment sizes available, from cosy 2-room apartments for 2 - 6 people, to spacious 3-room apartments that can accommodate up to 10 guests. The apartments are all decorated in the same style, offer the same facilities, and have a beautiful, panoramic view of the surroundings. All of the apartments also feature a lovely balcony or terrace with a view of the Alps and/or the centre of Serfaus.

After blowing off steam on the slopes, you can relax in the soothing spa at VAYA Terrazena Serfaus. Warm up in the sauna, relax in the infrared cabin, or unwind in the Turkish steam bath.

All the ingredients for a spectacular skiing trip are waiting for you there: stunning surroundings, spacious apartments, and an excellent location!

  • Within walking distance of the centre
  • Come home to your own luxury apartment
  • Spa facilities for ultimate relaxation

Room types

2-room apartment (1 bedroom) mezzanine
for 2 to 3 persons
  • surface approx. 30m²
  • number of beds: 4
  • non-smoking rooms
  • terrace
  • kitchenette
  • (mini) fridge (freezing compartment)
  • hotplate (2 burners)
  • microwave
  • nespresso coffee machine
  • kettle
  • dishwasher
  • television (flat screen, satellite television)
  • (living) room(s): 2 sleeping places (1 x two persons sleeping couch 200 x 140 cm), dining corner
  • mezzanine(s):1 mezzanine:1st mezzanine: 2 sleeping places (1 x double bed)
  • bathroom(s): 1 bathroom
  • bathroom 1: shower, toilet, hair dryer, make-up mirror
2-room apartment (1 bedroom) type I
for 2 to 6 persons
  • surface approx. 51m²
  • number of beds: 6
  • non-smoking rooms
  • terrace
  • kitchenette
  • (mini) fridge (freezing compartment)
  • hotplate (4 burners)
  • (mini)oven
  • combi microwave
  • nespresso coffee machine
  • kettle
  • dishwasher
  • cooking hood
  • television (number: 2) (flat screen, satellite television)
  • (living) room(s): 2 sleeping places (1 x two persons sleeping couch), dining corner
  • bedroom(s): 1 bedroom
  • 1st bedroom: sleeps 4 (1 bunkbed (2 x single bed); 1 x double bed)
  • bathroom(s): 2 bathrooms
  • bathroom 1: shower, toilet, hair dryer
  • bathroom 2: bath, toilet, hair dryer, make-up mirror
3-room apartment (2 bedrooms) type I
for 2 to 9 persons
  • surface approx. 92m²
  • number of beds: 10
  • non-smoking rooms
  • terrace
  • kitchen
  • (mini) fridge (freezing compartment)
  • hotplate (4 burners)
  • (mini)oven
  • combi microwave
  • nespresso coffee machine
  • kettle
  • dishwasher
  • cooking hood
  • television (number: 3) (flat screen, satellite television)
  • (living) room(s): 2 sleeping places (1 x two persons sleeping couch), dining corner, sitting corner
  • bedroom(s): 2 bedrooms
  • 1st bedroom: sleeps 4 (1 bunkbed (2 x single bed); 1 x double bed)
  • 2nd bedroom: sleeps 4 (1 bunkbed (2 x single bed); 1 x double bed)
  • separate toilet
  • bathroom(s): 2 bathrooms
  • bathroom 1: bath, double sink, toilet, hair dryer, make-up mirror
  • bathroom 2: shower, hair dryer, make-up mirror
3-room apartment (2 bedrooms) type II
for 2 to 8 persons
  • surface approx. 71-75m²
  • number of beds: 8
  • non-smoking rooms
  • terrace
  • kitchen
  • (mini) fridge (freezing compartment)
  • hotplate (4 burners)
  • (mini)oven
  • combi microwave
  • nespresso coffee machine
  • kettle
  • dishwasher
  • cooking hood
  • television (number: 3) (flat screen, satellite television)
  • (living) room(s): 2 sleeping places (1 x two persons sleeping couch), dining corner, sitting corner
  • bedroom(s): 2 bedrooms
  • 1st bedroom: 2 sleeping places (1 x double bed)
  • 2nd bedroom: sleeps 4 (1 bunkbed (2 x single bed); 1 x double bed)
  • separate toilet
  • bathroom(s): 2 bathrooms
  • bathroom 1: bath, hair dryer, make-up mirror
  • bathroom 2: shower, toilet, hair dryer, make-up mirror
3-room apartment (2 bedrooms) type III
for 2 to 8 persons
  • surface approx. 85m²
  • number of beds: 8
  • non-smoking rooms
  • terrace
  • kitchen
  • (mini) fridge (freezing compartment)
  • hotplate (4 burners)
  • (mini)oven
  • combi microwave
  • nespresso coffee machine
  • kettle
  • dishwasher
  • cooking hood
  • television (number: 3) (flat screen, satellite television)
  • (living) room(s): 2 sleeping places (1 x two persons sleeping couch), dining corner, sitting corner
  • bedroom(s): 2 bedrooms
  • 1st bedroom: 2 sleeping places (1 x double bed)
  • 2nd bedroom: sleeps 4 (1 bunkbed (2 x single bed); 1 x double bed)
  • separate toilet
  • bathroom(s): 2 bathrooms
  • bathroom 1: bath, hair dryer, make-up mirror
  • bathroom 2: shower, toilet, hair dryer, make-up mirror
3-room apartment (2 bedrooms) type IV
for 2 to 6 persons
  • surface approx. 83m²
  • number of beds: 9
  • non-smoking rooms
  • balcony
  • kitchenette
  • (mini) fridge (freezing compartment)
  • hotplate (4 burners)
  • (mini)oven
  • combi microwave
  • nespresso coffee machine
  • kettle
  • dishwasher
  • cooking hood
  • television (number: 3) (flat screen, satellite television)
  • (living) room(s): sleeps 3 (1 x one person sleeping couch; 1 x two persons sleeping couch), dining corner, sitting corner
  • bedroom(s): 2 bedrooms
  • 1st bedroom: 2 sleeping places (1 x double bed)
  • 2nd bedroom: sleeps 4 (1 bunkbed (2 x single bed); 1 x double bed)
  • separate toilet
  • bathroom(s): 2 bathrooms
  • bathroom 1: bath, hair dryer, make-up mirror
  • bathroom 2: shower, toilet, hair dryer, make-up mirror
3-room apartment (2 bedrooms) type IX (Penthouse)
for 2 to 9 persons
  • surface approx. 82m²
  • number of beds: 9
  • non-smoking rooms
  • balcony
  • terrace
  • fireplace
  • kitchenette
  • (mini) fridge (freezing compartment)
  • hotplate (4 burners)
  • (mini)oven
  • combi microwave
  • nespresso coffee machine
  • kettle
  • dishwasher
  • cooking hood
  • television (number: 3) (flat screen, satellite television)
  • (living) room(s): 2 sleeping places (1 x two persons sleeping couch), dining corner, sitting corner
  • bedroom(s): 2 bedrooms
  • 1st bedroom: sleeps 3 (1 x single bed; 1 x double bed)
  • 2nd bedroom: sleeps 4 (1 bunkbed (2 x single bed); 1 x double bed)
  • bathroom(s): 2 bathrooms
  • bathroom 1: shower, toilet, hair dryer, make-up mirror
  • bathroom 2: bath, shower, hair dryer, make-up mirror
3-room apartment (2 bedrooms) type VI
for 2 to 8 persons
  • surface approx. 82m²
  • number of beds: 9
  • non-smoking rooms
  • terrace
  • kitchen
  • (mini) fridge (freezing compartment)
  • hotplate (4 burners)
  • (mini)oven
  • combi microwave
  • nespresso coffee machine
  • kettle
  • dishwasher
  • cooking hood
  • television (number: 3) (flat screen, satellite television)
  • (living) room(s): 2 sleeping places (1 x two persons sleeping couch), dining corner, sitting corner
  • bedroom(s): 2 bedrooms
  • 1st bedroom: sleeps 3 (1 x one person sleeping couch; 1 x double bed)
  • 2nd bedroom: sleeps 4 (1 bunkbed (2 x single bed); 1 x double bed)
  • separate toilet
  • bathroom(s): 2 bathrooms
  • bathroom 1: bath, hair dryer, make-up mirror
  • bathroom 2: shower, toilet, hair dryer, make-up mirror
3-room apartment (2 bedrooms) type VII
for 2 to 6 persons
  • surface approx. 56m²
  • number of beds: 6
  • non-smoking rooms
  • terrace
  • kitchenette
  • (mini) fridge (freezing compartment)
  • hotplate (4 burners)
  • (mini)oven
  • combi microwave
  • nespresso coffee machine
  • kettle
  • dishwasher
  • cooking hood
  • television (number: 3) (flat screen, satellite television)
  • (living) room(s): 2 sleeping places (1 x two persons sleeping couch), dining corner, couch
  • bedroom(s): 2 bedrooms
  • 1st bedroom: 2 sleeping places (1 x double bed)
  • 2nd bedroom: 2 sleeping places (1 x double bed)
  • bathroom(s): 2 bathrooms
  • bathroom 1: bath, toilet, hair dryer, make-up mirror
  • bathroom 2: shower, toilet, hair dryer, make-up mirror
3-room apartment (2 bedrooms) type VIII
for 2 to 10 persons
  • surface approx. 87m²
  • number of beds: 10
  • non-smoking rooms
  • terrace
  • kitchen
  • (mini) fridge (freezing compartment)
  • hotplate (4 burners)
  • (mini)oven
  • combi microwave
  • coffee machine
  • nespresso coffee machine
  • kettle
  • dishwasher
  • cooking hood
  • television (number: 4) (flat screen, satellite television)
  • (living) room(s): 2 sleeping places (1 x two persons sleeping couch), dining corner, sitting corner
  • bedroom(s): 2 bedrooms
  • 1st bedroom: sleeps 4 (1 bunkbed (2 x single bed); 1 x double bed)
  • 2nd bedroom: sleeps 4 (2 x two persons bed)
  • separate toilet
  • bathroom(s): 2 bathrooms
  • bathroom 1: bath, hair dryer, make-up mirror
  • bathroom 2: shower, toilet, hair dryer, make-up mirror
3-room apartment (2 bedrooms) type X (Penthouse)
for 2 to 7 persons
  • surface approx. 83m²
  • number of beds: 7
  • non-smoking rooms
  • balcony or terrace
  • kitchenette
  • (mini) fridge (freezing compartment)
  • hotplate (4 burners)
  • (mini)oven
  • combi microwave
  • nespresso coffee machine
  • kettle
  • dishwasher
  • cooking hood
  • television (number: 3) (flat screen, satellite television)
  • (living) room(s): 2 sleeping places (1 x two persons sleeping couch), dining corner, sitting corner
  • bedroom(s): 2 bedrooms
  • 1st bedroom: 2 sleeping places (1 x double bed)
  • 2nd bedroom: sleeps 3 (1 x one person sleeping couch; 1 x double bed)
  • separate toilet
  • bathroom(s): 2 bathrooms
  • bathroom 1: bath, hair dryer, make-up mirror
  • bathroom 2: shower, toilet, hair dryer, make-up mirror
studio
for 2 to 3 persons
  • surface approx. 20-25m²
  • number of beds: 3
  • non-smoking rooms
  • balcony or terrace
  • kitchenette
  • (mini) fridge (freezing compartment)
  • hotplate (2 burners)
  • microwave
  • nespresso coffee machine
  • kettle
  • dishwasher
  • television (flat screen, satellite television)
  • (living) room(s): sleeps 3 (1 x one person sleeping couch; 1 x double bed), dining corner
  • bathroom with: shower, toilet, hair dryer, make-up mirror

Extra info

The main difference between the types of apartments available is their size. However, the 2-room apartment type II also has two bathrooms instead of one, and the 2-room apartment mezzanine has a bedroom on the mezzanine itself.

In the Top 21 apartment, the bedroom is a loft room with a double bed and a low ceiling that you must reach via a steep staircase. This staircase is not suitable for small children. If the sofa bed in the living room is unfolded, this apartment cannot accommodate a baby cot as well.

Board basis

Room only

Location and surroundings

On the edge of the centre
Distance to centre: approx. 400 metres
Distance to airport innsbruck approx. 92 kilometres
Distance to train station landeck approx. 26 kilometres
Distance to ski piste approx. 500 metres
Distance to ski lift approx. 500 metres
Nearest shops approx. 350 metres
Nearest restaurant approx. 350 metres
Located quietly

Facilities

General Information
  • Official classification: no classification
  • modern equipped accommodation
  • reception (central reception, at vaya st. zeno, distance about 250 metres)
  • elevator
  • safe available (in the room)
  • bread delivery service
  • rooms suitable for disabled persons (on request)
  • parking (upon availability)
  • parking garage (upon availability)
  • wireless internet internet in public area (free of charge), in the room (free of charge)
  • deposit (to be paid with credit card)
  • tourist tax (to be paid with cash, debit card or credit card)
  • bed linen included: extra change on request (added costs)
  • bath towels included change: 1 times per stay: extra change on request (added costs)
  • pets allowed
  • baby cot: for all guests with age up to 1 (incl.) year (free of charge) (to be mentioned at reservation)
  • children's chair in the room: (free of charge) (to be mentioned at reservation)
  • safe available in the room: (free of charge)
  • linen package (bed linen and bath towels): for all guests with age up from 2 year (included in the package price)
  • final cleaning: (included in the package price)
  • electricity: (included in the package price)
  • heating: (included in the package price)
  • wireless internet available in the room: (free of charge)
Optional facilities
  • tea towel packet: approx. 4,50 € per set (to be paid at resort)
  • parking garage available: approx. 16,00 € per night (to be mentioned at reservation, to be paid at resort)
  • extra bath towel package: approx. 5,00 € per person (to be paid at resort)
  • extra linen package: approx. 9,00 € per person (to be paid at resort)
  • place in car park: approx. 8,00 € per night (to be mentioned at reservation, to be paid at resort)
Mandatory additional costs
  • tourist tax: for all guests with age up from 15 year approx. 3,70 € per person per night to be paid with cash, debit card or credit card (to be paid at resort, obligated)
Deposit
  • deposit: approx. 150,00 € per person to be paid with credit card (to be paid at resort, obligated)
Children
  • children's playing area
Spa facilities
  • spa with: (free access): sauna, infra red cabin, turkish steam bath, relax area

Serfaus

Welcome to Serfaus: a ski resort for everyone

Sunny Serfaus is located in the Serfaus-Fiss-Ladis ski area in Austria, close to the border with both Switzerland and Italy. With 186 kilometres of beautiful slopes in the area, every skier will find something for them. The highest slopes reach an impressive 2,828 metres altitude. That means guaranteed snow, so you can travel with peace of mind.

Advanced skiers can challenge themselves on the Obere Scheid and the Masnerkopf, whereas beginners can learn the ropes on the flatter slopes around the Mittlerer Sattelkopf. Serfaus is also perfect for the whole family. Kids can practice their ski skills on the Kinderschneealm or even join in ski courses tailored to their skill level at the Murmlipark. The ski schools in Serfaus are amongst the best in Tyrol. Thanks to the diversity of this ski area and its modern facilities (including heated ski lifts!) Serfaus is a true skiing paradise for everyone.

Choose the accommodation for you

Whether you are looking for a simple guesthouse just outside the centre or a luxury hotel close to the slopes, you’ll be spoilt for choice in Serfaus. Perhaps you’d like an onsite spa, an inhouse Tyrolean restaurant, a refreshing swimming pool, or your own sunny terrace… Why not all of the above? No matter if you’re travelling with friends, a loved one, or the whole family, you’re sure to find exactly what you’re looking for amongst Sunweb’s wide selection of accommodation. Even if you’re dreaming of a spontaneous, last-minute trip, you can tailor your holiday package to suit your needs. Most of our accommodations offer private parking, but there is also a large car park on the edge of the village. From there, the U-Bahn metro is just 3-minutes walk, which you can take to the centre or the ski lifts.

Snow conditions and forecast in Serfaus

Serfaus is not only frequently sunny, but also has a long winter with plenty of snow. This gives it the ideal conditions for skiing, but also for many other winter activities. Take a snowmobile up to a scenic trail and go on a snowshoe hike with breathtaking views. Want more action? The snowparks in Serfaus will definitely get your adrenaline pumping. What about tobogganing, ice skating, curling, or a romantic tour on a horse-drawn sleigh? There are plenty of ways to make your heart flutter in Serfaus, but that’s not all. Its car-free pedestrian zone means you can wander around the shops and restaurants at your own pace and unwind. Afterwards, you can end the day with après-ski drinks at an atmospheric bar. Cheers!

Map

Serfaus-Fiss-Ladis

Serfaus-Fiss-Ladis is near, near the Swiss and Italian borders  with no shortage of sunshine.. Since 1999 the area has undergone extensive development and now has more than 212 km of skiing fun for the entire family to enjoy. The slopes extend to an altitude of 2,820 meters and are tailored to suit all levels of skiing abilities. Experienced skiers can head straight to the Abfahrten Obere Scheid and Masnerkopf, while beginners will feel more comfortable on the slopes around the Mittleren Sattelkopf . There are more than 200 sunny days here per year, so pack the sun cream and get ready for spectacular views.

 

There are numerous snow cannons to ensure perfect snow conditions. Serfaus-Fiss-Ladis is known as the most family-friendly ski resort in the Alps. This is largely due to the numerous child care facilities, great ski schools and play areas. On the other hand, the après-ski scene is less extensive than in Tyrolean ski resorts. However, there are plenty of options available for those who are interested in celebrating a successful day on the pistes.

Location and surroundings

On the edge of the centre
Distance to centre: approx. 400 metres
Distance to airport innsbruck approx. 92 kilometres
Distance to train station landeck approx. 26 kilometres
Distance to ski piste approx. 500 metres
Distance to ski lift approx. 500 metres
Nearest shops approx. 350 metres
Nearest restaurant approx. 350 metres
Located quietly

Practical information

Capital:

The capital is Vienna.

Language:

The official language is German but English is widely spoken as well.

Time:

There is one hour time difference with the UK (GMT+1).

Money:

The official currency is the Euro.

Tipping:

It is customary in Austria to tip between 5% and 10% in bars and restaurants.

Food & Drink:

Austria is known for its Vienna Schnitzels and Glühwein. Tap water is safe for drinking.

Opening times shops:

Shops are usually open from Monday until Friday from 09.00 AM to 18.00 PM (some shops close during the afternoon). Most shops are closed on Sunday.

Travelling by car:

Snow chains are obligatory in the Alps. You need a toll permit for the motorways in Austria. You can buy the permit at the AA in the UK or in Austria at the major border crossings. The European Commission advises you to wear a safety reflector jacket in the event of a break down or accident. This vest can be purchased from the AA in the UK as well.

Voltage:

The voltage is 230 volt.

Mobile telephone:

UK mobile phones work in Austria as well.

Travel documents:

You need to be in the possession of a valid passport to travel to Austria.

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Flight information

You will fly into Innsbruck Airport (INN). Flight times can be seen during the booking process, based on your choice of regional airport.

Transfer

In the booking steps it is possible to book a transfer. If you book a transfer via Sunweb, it will be a shared transfer to and from the resort. The average transfer time to Serfaus is approximately 1.5 hours. For additional information about the transfer, click here.

Summary of Reviews

7.7
Great 100% real guest experiences

100% real guest experiences

Guest review guidelines

To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months.

Only a customer who has booked through Sunweb Group and stayed at the property in question can write a review. We invite these customers after they return home from their holiday via e-mail to write a review. If a customer wants to post a review anonymous, details are checked (like booking number, booking data) and known at Sunweb Group. 

Whether negative or positive, we'll post every comment in full, as quickly as possible, after being moderated to comply with Sunweb Group guidelines. 

Guidelines and standards for Reviews

These guidelines and standards aim to keep the content on brands of the Sunweb Group relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment. Reviews containing swear words or misinformation will not be posted.

Contributions should be related to the accommodation. The most helpful contributions are detailed and help others make better decisions. Please don’t include political, ethical, or religious commentary. Promotional content will be removed.

All content should be genuine and unique to the guest.
Reviews are most valuable when they are original and unbiased. Your contribution should be yours.

Respect the privacy of others. Sunweb group will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.

The opinions expressed in contributions are those of Sunweb Group customers. Sunweb Group does not accept responsibility or liability for any reviews or responses. 

 
most booked by Families
Fantastic
Great
Average
Fair
Unsatisfied
8
Child-friendliness
8.4
Cleanliness
7.8
Facilities
7.8
Accommodation in general
7.3
Location
7.8
Room / apartment
7.7
Service / hospitality
7.2
Value for money

Customer reviews

Traveler Type
Only show reviews in my language

100% real guest experiences

Guest review guidelines

To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months.

Only a customer who has booked through Sunweb Group and stayed at the property in question can write a review. We invite these customers after they return home from their holiday via e-mail to write a review. If a customer wants to post a review anonymous, details are checked (like booking number, booking data) and known at Sunweb Group. 

Whether negative or positive, we'll post every comment in full, as quickly as possible, after being moderated to comply with Sunweb Group guidelines. 

Guidelines and standards for Reviews

These guidelines and standards aim to keep the content on brands of the Sunweb Group relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment. Reviews containing swear words or misinformation will not be posted. 

Contributions should be related to the accommodation. The most helpful contributions are detailed and help others make better decisions. Please don’t include political, ethical, or religious commentary. Promotional content will be removed.

All content should be genuine and unique to the guest.
Reviews are most valuable when they are original and unbiased. Your contribution should be yours.

Respect the privacy of others. Sunweb group will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.

The opinions expressed in contributions are those of Sunweb Group customers. Sunweb Group does not accept responsibility or liability for any reviews or responses. 

 

Lift pass, lessons and ski/board hire

A Serfaus-Fiss-Ladis ski pass is included in the holiday price.

You can see the surcharges and discounts for extending your ski pass or no ski pass in step 1 (preferences) of the booking process. If a child or senior discount applies, this will be shown in step 2 (price overview). Would you like to know which ski pass is included in your travel time? Take a look at our FAQ .

Ski passes for children born after 01/01/2019 are free. Children born between 01/01/2006 - 31/12/2018 will receive a discount on their ski pass. These discounts can be found in the calculation of your travel sum. Identification is required when collecting the ski pass.

Any surcharges and discounts are only valid upon booking. Other rates are applied locally. It is not possible to redeem your ski pass on another day onsite. An extension of your ski pass can often be booked as an extra; you will find the price for this further in the booking process. A discount for “no ski pass” can also be found during the booking process.

You can specify ski and snowboard rental directly when booking. Check out our FAQ  for more information about equipment rental.

The following equipment can be booked:

Bronze

This equipment is ideal for beginners and intermediate skiers and snowboarders. The equipment is particularly manoeuvrable, so it makes turning and braking easy. Parallel skiing is also possible with these skis.

Silver

This is ideal equipment for intermediate skiers and snowboarders. The equipment is manoeuvrable and suitable for cutting corners sharply. Even at high speeds, these skis provide great performance.

Gold

These skis and snowboards are made of high-quality material and are perfect for experienced skiers. They can also be used by skiers who have mastered parallel skiing. This comfortable equipment is suitable for all track types and snow conditions.

Diamond

These are high performance skis and snowboards with the latest technology and are suitable for the most experienced skiers.

TIP:
 Tell our rental partner your exact requirements (e.g., off-piste skiing) so that they can help you select the right equipment.
Lessons can be specified directly when booking. See our FAQ  for more information about classes.

When booking ski lessons, you will be asked for your level of experience:

Beginners: Only opt for beginners lessons if you have never skied before.

Average: Can you already brake/make a turn? Then choose average and beginners.

Advanced: Can you already ski, but you want to develop your technique further? Then choose advanced.

Choose room type

How many rooms and who is going?

Select the number of rooms and the number of people per room. Traveling with a baby or children? Please provide their birthdates to see the correct discounts and availability.
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