FAQ

Is there a luggage room in my accommodation?

There is often the possibility to leave your luggage in the luggage room at your destination for a fee, so that you can store your luggage on the day of arrival and can still ski on the day of departure. The luggage room is always an extra service offered on location. The usage of the luggage room is always at the owner's risk and responsibility. Sunweb has no influence on the price or quality of the luggage room and any problems or complaints therefore cannot be dealt with by Sunweb.

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If you have booked a holiday with Sunweb, you will have a My Sunweb Account. You can view your invoice, pay for your holiday and download your tickets.

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You can call us or send a WhatsApp message via the following phone number: +442031708206. We kindly ask you to only contact us if you are the main booker.

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Saturday: 9am - 4pm
Sunday: closed

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The waiting time might be a little longer than you would normally expect from us.

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